Contact Us

We consider excellent customer service to be of upmost importance. If you have any queries relating to our products or your order, please do not hesitate to contact us. All of our customer service assistants are riders and horse owners, so there’s always someone knowledgeable to speak to about getting the right products for you and your horse.

If you are enquiring about an order, please include your order reference number in all communication to enable us to answer your queries to the best of our abilities.

Give us a Call...

07000 378 378 (UK) or 00 44 1422 317380 (International)

Our offices are open Monday to Friday from 8.30am to 5.30pm, and Saturdays from 9am to 1pm (GMT).

If you are unable to call us within these times, please leave us a message and we will get back to you as quickly as possible.

Email us at...

customerservices@equestrianclearance.com

We will endeavour to answer your email within 24 hours; however there may be some delay at weekends and Bank Holidays.

Fax us on...

01422 317 386 (UK) or 00 44 1422 317 386 (International)

Please fax between the hours of 9am and 5pm (GMT), Monday to Friday

Write to us at...

Equestrian Clearance Warehouse Ltd
Spring Bank Industrial Estate
Watson Mill Lane
Sowerby Bridge
West Yorkshire
HX6 3BW

Please ensure you address your letter to the correct department, for example Accounts, Customer Services, Recruitment or Returns